Simply saying thank you doesn't seem enough in certain situations. I was considering this while working as a _1_ Just a few weeks ago. And it came to me then how much easier it would be if we had a range of words that express different _2_ of gratitude (感谢).

  My thoughts were soon _3_ . We had a woman patient who was _4_ from a knee replacement operation. One afternoon, while _5_ to get into bed she collapsed (倒下) from what was _6_ discovered to be a heart attack. The collapse was disastrous, _7_ the emergency medical team and good teamwork. But she recovered, though _8_ ,and was ready for discharge (出 院)after four weeks.

  She was _9_ for everything that the medical and nursing team had done for her. On her day of discharge, we shared in her _10_ at her recovery. As she was _11_ she was eager to say _12_ to each of us in the nursing team. When she _13_ one nurse, she tried to press a five-pound note into her hand. My colleague _14_ to accept it, saying that we were all just _15_ our job. The patient looked puzzled, and then _16_ : "Oh this isn't for the _17_ I had. I take that as a _18_ . No, this is for setting my hair yesterday.''

  And there you have it. To many people, _19_ lives is part of the job but styling hair is an _20_ and should be rewarded.